Recent posts

Blog

Leggere l'articolo
  • 5 min

Professione Mystery Guest: facciamo chiarezza

🔎 The mystery guest profession originated in the 1940s in the United States for monitoring retail performance and has gained popularity in Europe and Italy in recent decades. The Italian standard UNI 11312-1:2017 outlines guidelines for covert auditing, while UNI 11312-2:2022 defines the competencies of professionals. Despite no official registry for mystery guests in Italy, the role is often part-time, with the potential for substantial but not full-time earnings. Hospite's Academy started in spring 2020, emphasizing ethical engagement without guaranteeing future employment. Co-founders Michele Prete and Nicola Bolzan have authored a book on the profession.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 3 min

I trend che caratterizzeranno il business della ristorazione nel 2025

🍴 Italy has over 330,000 food service establishments, facing a slight decline due to intense market competition. In 2025, consumer trends in the Italian restaurant market emphasize healthy, plant-based but original dishes, including international flavors like sweet-sour, spicy, or fermented. Google searches by the end of 2024 showed a surge in interest for ramen and gourmet coffee. The demand for local, sustainable, and cost-effective ingredients is rising, notably among Generation Z. Personalized gastronomic experiences are becoming more popular, encouraging restaurants to track customer habits for tailored marketing strategies. The European statistical institute EURES highlights a persistent staff shortage in the industry, suggesting technology, such as self-order systems, to alleviate workload and improve customer satisfaction. FIPE's annual report notes that Italian restaurateurs are investing more in technology—55% in advanced cash register software, 31% in management systems, and tools for online reservations and digital menus. By 2026, a legislative change will require electronic payment terminals (POS) to connect with fiscal registers to aid anti-evasion checks by Italy's Revenue Agency, impacting hardware and software in the sector.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 4 min

Perché il successo di un business nel campo della ristorazione dipende anche dall’uso di un ERP

🍴 ERP systems in the restaurant sector manage orders, inventory, finances, and sales analysis to optimize daily operations and improve overall efficiency. Medium and large restaurants, particularly those with multiple locations or high transaction volumes, as well as growing businesses and event/catering companies, benefit from ERP adoption. Proper implementation of an ERP system can result in significant operational and strategic improvements for restaurants, reducing errors, managing staff, and enhancing customer feedback.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 2 min

HUB161, il nuovo network nel nome del MAde in Italy

🏠 HUB161, created by Sicilian designer Raffaella Verri Zorzi, showcases Italian excellence, grouping 16 high-quality partners like Pimar Limestone and Scianna Ceramiche. Launched in Milan, HUB161 aims to promote the stories, skills, and products of Italian artisans and brands internationally and has been presented at Garage Italia. It seeks to connect craftsmen with professionals and increase visibility through digital content, events, and targeted collaborations.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 1 min

Uk, cosa è cambiato dalla Brexit

💰 Gran Bretagna exited the EU five years ago at the end of January. "The Brexit Files" report by 'Uk in a changing Europe' reveals mixed outcomes. Brexit is estimated to reduce long-term import and export volumes by 15%. The negative impact on GDP could exceed 5%, influenced by inflation and rising energy costs. The UK maintains strength in financial services but weakens in manufacturing, with a positive trend in service trade and a slight decline in goods trade. The UK's economy has declined compared to pre-Brexit and pre-pandemic levels, similar to other major European economies. However, IMF forecasts UK growth at 1.5% in 2025 and 1.6% in 2026, above the Eurozone and countries like Italy.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 1 min

Gran Bretagna, fra luci e ombre cosa è cambiato a 5 anni dalla Brexit

📈 Five years since leaving the EU at the end of January, the UK faces mixed outcomes according to "The Brexit Files" by 'Uk in a changing Europe'. Brexit is predicted to reduce import/export volume by 15% long-term. Negative Brexit impact on GDP could exceed 5%, yet financial services remain strong and service trade is positive. UK's economy has declined post-Brexit, pre-pandemic levels like other major European economies. IMF forecasts UK growth at 1.5% in 2025 and 1.6% in 2026, surpassing the Eurozone.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 2 min

Il Best Western Hotel Rome Airport si espande: un nuovo edificio da 48 camere per l’upgrade a Plus

🏨 Best Western Hotel Rome Airport at Leonardo da Vinci-Fiumicino Airport to expand to 144 rooms and upgrade to Best Western Plus by summer 2025, adding a new three-story building with independent access. Interior design and artistic direction by Lorenzo Bellini Atelier, focusing on functional elegance for contemporary travelers. Ground floor rooms feature 9 square meter private terraces. The 48 new rooms offer a domestic yet refined atmosphere with custom-made furniture and a color palette enriched with blue and rust accents. Bathrooms highlight Italian Alps green-gray stone with earthy tones, and the lighting enhances comfort both indoors and outdoors. Construction progress includes completed concrete structure, exterior walls, ongoing internal systems installation, and future outdoor spaces for ground floor rooms.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 1 min

Castello Sgr, nuova acquisizione a Roma

🏠 Castello Sgr, through the Intracento investment fund, acquired a historic 22,000 square meters building on seven floors at Via Cavour, Rome. The deal is valued at €45 million. Francesco Salamone, co-head of Real Estate & Credit at Castello, highlighted international investor interest and strategic collaboration with Invel, a leading European operator. Shares were subscribed by a major Greek institutional investor and Invel Real Estate, Castello’s partner and Intracento's asset manager. Davide Madini, Invel's partner and country head for Italy, credited success to ongoing dialogue with Greek market lenders aiding efficient capital access.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 2 min

Los Angeles, Visit California ai turisti: “Tornate, la città è pronta ad accogliervi”

🏖 Caroline Beteta, CEO of Visit California, urges potential tourists to support Los Angeles by planning a trip to the city, highlighting that over 98% of Los Angeles County was not affected by fires, keeping iconic locations like Hollywood and Universal Studios Hollywood intact. Aigo won the bid for integrated communication and marketing services for Visit California in the Italian market, aiming to bolster California's position in Italy, as stated by Aigo President Massimo Tocchetti, focusing on showcasing Los Angeles' resilience and timeless creativity to Italian travelers.
Leggere l'articolo
Condividi