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  • 3 min

Come sfruttare i KPI per hotel per migliorare la gestione alberghiera

🏨 Technology is revolutionizing the hotel industry by optimizing operations and enhancing guest experiences. Key Performance Indicators (KPIs) are essential for monitoring hotel management and maximizing revenue. KPIs like Occupancy Rate (OR), Average Length of Stay (ALOS), Cancellation Rate (CR), Average Daily Rate (ADR), Revenue per Available Room (RevPAR), Gross Operating Profit per Available Room (GOPPAR), Market Penetration Index (MPI), Revenue Generation Index (RGI), Average Rate Index (ARI), Cost per Available Room (CostPAR), Cost per Occupied Room (CPOR), Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV), Guest Satisfaction Score (GSS), Net Promoter Score (NPS), Energy Consumption per Available Room, and Waste per Occupied Room are critical for various strategic areas such as operational management, financial performance, market competitiveness, cost control, customer satisfaction, and environmental impact. Monitoring these KPIs consistently can improve profitability, identify and correct operational inefficiencies, and maintain a competitive edge by evolving offerings to meet market demands.
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A Caserta si celebrano i dieci anni di Public House Burger Gourmet

🍔 Public House Burger Gourmet in Caserta celebrates its 10th anniversary, praised by "Il Mattino" last year and featured in Gambero Rosso's Street Food Guide. Ornella Buzzone transformed from a food blogger, with a notable blog "Fatto in casa è più buono" started in 2013, to a successful restaurateur after taking over the fast-food burger joint and revamping it entirely, facing industry challenges as a woman. Recognized as entrepreneur of the year in 2015, her venue expanded from 30 to 50 seats, offering innovative burgers with vegan and gluten-free options, notable for their sweet and sour flavor profile. Her journey continues with aspirations for further growth and innovation.
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Fatturazione elettronica hotel: Guida essenziale nel 2025

💸 In Italy, electronic invoicing for hotels became mandatory on January 1, 2019, and remains crucial in 2025. It involves generating, sending, receiving, and storing invoices in digital form, specifically in XML format with digital signatures via the Sistema di Interscambio (SDI). Chekin automates electronic invoice generation in XML format (FatturaPA), ensuring full compliance with Italian regulations. Advantages include increased efficiency, reduced costs, enhanced precision, and security. Italian laws require digital storage of invoices for at least ten years. Regular staff training, auditing, clear guest communication, and dealing with technical and data security issues are recommended best practices for electronic invoicing management.
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Bella Vita Drink Sistema Immunitario al Mango e Lime

🥛 Latteria Sociale Merano introduces Bella Vita Drink Sistema Immunitario with Mango and Lime flavor, enriched with calcium, vitamins B6 and D, plus 10 billion live lactic ferments to support regularity and immune system. Available in 7 flavors, it can stay up to 8 hours outside the fridge. Nutritional values per 100g: 267 kJ, 63 kcal, 1.5g fats. Pack size: 200g. Suggested price: €0.98. More info: www.lattemerano.it.
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Acqua Sant'Anna premiata al Milano Marketing Festival

💸 Acqua Sant’Anna SpA, market leader in mineral waters, won the Milano Marketing Festival Award 2025 for the Water Category at the 9th edition of the Milano Marketing Festival. Founded nearly 30 years ago by Alberto Bertone, now President and CEO, the company exemplifies dynamic entrepreneurship and effective strategies. With a turnover of €320 million, the company's cutting-edge, high-tech facility in Vinadio (CN) has consistently updated technologies and expanded production capacities. Additionally, the national leader has initiated international growth, including the acquisition of French brand Eau Neuve.
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Il restyling di Room Mate Isabella e Room Mate Luca, tra eleganza fiorentina e comfort contemporaneo

🏡 Room Mate Hotels in Florence, led by interior designer Luis Garcia Fraile, have been revamped. The chain, founded by Kike Sarasola, emphasizes friendly hospitality and personalized service. Room Mate Isabella, housed in a 17th-century building, blends classic elegance with modernity, while Room Mate Luca, close to Santa Maria del Fiore Cathedral, combines Florentine elegance with contemporary comforts. Room Mate Leo in Granada, redesigned by Cuarto Interior, now offers 67 rooms and features a year-round heated rooftop pool. In 2025, Room Mate will continue renovations including Room Mate Aitana by Tomás Alía, following the acquisition of the Staying Valencia group, adding 10 new properties to its portfolio.
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Cibum bistrot: l'impero dei sapori conquista Centocelle

🍕 Cibum bistrot, launched by Emiliano Lucarelli in Centocelle, offers a diverse culinary experience with a focus on Mediterranean cuisine. The entrepreneur's 20-year journey began with a sushi box sales project, leading to the transformation of a 1600 square meter commercial complex into a gastronomic hub. The bistrot features various dining environments, including a Pizzeria & Bbq Grill House with meats from the Galli group and a Neapolitan-style pizzeria with Fiordilatte from Gargiulo dairy. Additionally, there's a sushi restaurant, Cibum Coffee & drink for all-day socializing, and an intimate setting with about 40 indoor and 20 outdoor seats. The menu ranges from classic sandwiches to original savory muffins in flavors like Carbonara, Amatriciana, and Cacio e Pepe. Cibum Bistrot also hosts jazz and swing nights and will soon offer book presentations and wine tastings. Located at Via dei Glicini 76, it is open Tuesday to Saturday, from 16:00 to 24:00.
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Il ristorante Ficuzza apre a New York, nel cuore del West Village

🍕 Francesco Realmuto, founder of Realmuto Hospitality Group, opens the Ficuzza restaurant-pizzeria in Manhattan's West Village, on Seventh Avenue, inspired by the Sicilian village of Ficuzza, Palermo. Realmuto, originally from Baucina, Palermo, began his New York journey as a diamond cutter for 12 years. Executive Chef Romulo Barrientos, with 20 years of experience, joins him in offering a menu of traditional Italian dishes with a focus on Sicilian classics.
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