Risorse umane

📈 During the Convention held in Naples, Federcongressi&eventi elected 8 board members for the 2025-2028 term. President Gabriella Gentile, reconfirmed at the 2024 Convention, will be accompanied by Carlotta Ferrari (representing Destinations and Venues), Nicola Testai (Congress and Event Organization), Luca Legnani (Services and Consultancy), and Matteo Bruno Calveri (ECM Providers). Alessandra Albarelli, Riccardo Baicchi, Stefania De Toni, and Paola Padovani are the other four elected members. The association has seen growth, new member inclusion, increased investment, and economic consolidation over the past three years.

🏡 Nicola Migheli named managing director of luxury resort Rosewood Castiglion del Bosco after a two-year tenure as hotel manager. With a high-level hospitality career in London, Dubai, and Italy, he aims to enhance the resort's refined hospitality deeply connected to its origins. Rosewood Castiglion del Bosco will reopen its resort and suites on March 21, 2025, while its 11 villas remain available year-round.

📈 Stefano Maria Simei joined Futura Vacanze as General Manager, supported by three key hires: Marco Prugnola as CFO, Beatrice Nano as HR Manager, and Angela Salgarelli as Marketing Director. Prugnola brings 20 years of finance experience, Nano has a legal background in HR, and Salgarelli has over a decade in digital marketing, previously with Kiratech and VMware. Their roles aim to strengthen the company's financial management, human capital, and brand identity in a competitive, evolving market.

🛩 Pasqualino Monti, CEO of Enav, initiated an internal revolution at the air navigation service provider. Enav, while efficient and ensuring high air safety standards in Italy, faces market demands. Italian skies record an average delay of 0.65 minutes, compared to the European average of 1 minute. Enav is carbon neutral not by purchasing carbon credits but through technology. Despite investments impacting the 2025 budget, Enav managed to align shareholder profit interests, with a projected profit margin decrease from €310 million in 2024 to €220 million in 2025.

🛡 I4T expands its commercial network with two new area managers: Emilio Ganci for Western Sicily and Jacopo Rumor for Lower Veneto, including Padova, Vicenza, and Rovigo. The team now boasts 15 professionals, supported by an internal back-office resource and coordinated by network director Ilaria Bortolato. This expansion is part of a strategy to effectively cover the territory and enhance human resource competencies, essential for excellent service. With a focus on dialogue and problem-solving, these managers will bolster travel agent support. Commercial Director Giovanni Giussani emphasizes the importance of pre-contractual clarity for agents in the wake of IVASS highlighting complaints in the insurance sector.

🏡 Nicola Migheli, after two years as Hotel Manager, is set to become the Managing Director of Rosewood Castiglion del Bosco next month. Migheli's career spans high-level hospitality experiences in London, Dubai, Sardinia, Puglia, and Veneto. Embracing Rosewood Hotels & Resorts' "Sense of Place" philosophy, he aims to create authentic, detail-rich guest experiences. Transitioning from Hotel Manager to Managing Director reflects his commitment to the property, team, and guests.

🏦 Valerio Duchini, with a career starting at B&B Hotels in 2009 and former roles in Vodafone Automotive and Compass Group Italia, has been appointed as the new Chief Executive Officer for Western Europe, succeeding Marine Charles. Duchini, aged 52, holds a degree in economics, a master's in tourism management from Ca' Foscari University of Venice, and has completed the Advanced Management Program at Harvard Business School. He has been pivotal in B&B Hotels' Italian network development and the U.S. expansion, overseeing the opening of the first three American hotels. Duchini now aims to guide nearly 450 hotels in France, Belgium, and Switzerland while supporting the development of this historic region.

🚿 Sandra Consiglio, with 28 years of experience, serves as the Corporate Housekeeping Director at Lefay Resorts. She emphasizes the importance of cleanliness in hotels for guest preference, a fact supported by customer surveys from global OTAs and online comparison sites. As a trainer for 15 years with Avalon Consulting, Consiglio highlights leadership, organization, and communication as key skills for the role. She notes that post-Covid, guests have higher cleanliness expectations, leading to more sophisticated and sustainable services. Advanced software now assists in managing housekeeping tasks more efficiently. Consiglio also comments on the impact of design on functionality and the debate between direct management and outsourcing of housekeeping, favoring direct management for brand standards adherence despite high staff turnover. Finally, she stresses the criticality of continuous staff training and transparent communication for maintaining service quality.

🛳 Frank A. Del Rio is stepping down from Oceania Cruises, with his departure announced following Jason Montague's return to Norwegian Cruise Line Holdings to oversee luxury brands Regent Seven Seas Cruises and Oceania. Del Rio started at Oceania as president in 2023 and worked there since his early twenties, holding various roles including director of destination services, marketing, and senior VP. Andrea DeMarco, president of Regent Seven Seas, will also exit, with his last day scheduled for March 4.

🏡 Rosanna Conti, with 15 years as General Manager at Grand Hotel Savoia Cortina, is now Cluster General Manager for Gruppo Cortina. She will oversee the portfolio including Radisson Residences Savoia Palace Cortina d’Ampezzo, Lajadira Hotel&Spa, and the upcoming Hotel Ampezzo, set to open in late autumn 2025 in Cortina's historic center. Enzo Ciannelli, with over 20 years in hospitality, succeeded Conti at Grand Hotel Savoia Cortina starting February 1, 2025. The group aims to redefine luxury for the upcoming 2026 Winter Olympics.