Risorse umane

🏨 Carmen Otera has been appointed as the General Manager of L’Albereta, a luxury resort under Relais & Châteaux, to enhance its international presence. Her experience includes roles at exclusive locations like Porto Cervo and Amalfi Coast. Previously, she worked with L’Albereta from 2018 to 2020. The resort employs over 150 staff and focuses on authentic, personalized experiences, combining Italian culinary arts, wellness, and lifestyle, with a strong connection to Franciacorta's vineyards.

🏨 Kristina Golik, 28, is appointed as the first Director of Operations & Integration at a&o Hostels. Since joining in 2015, her roles have expanded from management trainee in 2018 to director of a&o Hostels Aachen in 2019, and assistant to the COO from 2022. The company boasts 40% female leadership. Golik will enhance cost optimization and operational processes amid international growth, with recent openings in Brighton, Antwerp, Brussels, Florence, and London.

🏨 Carmen Otera, with over 20 years of luxury hotel experience in elite destinations like Porto Cervo, Cortina d'Ampezzo, and the Amalfi Coast, becomes general manager at L’Albereta in Franciacorta. Appointed by the Moretti family and Vice President Carmen Moretti of Gruppo Terra Moretti, Otera will focus on customized sales and marketing strategies to enhance the property's global luxury tourism positioning. She previously held deputy manager roles at L’Albereta and L’Andana from 2018 to 2020.

📁 Marco Franzese, appointed as Business Travel Sales Director at Glamour, aims to enhance corporate travel development in Italy. With over 15 years in business travel and corporate sales, Franzese's experience includes roles at Amadeus Italia, Cisalpina Tours, and others. He'll focus on developing business travel offerings, consolidating the customer base, and expanding client networks. Nicola Bonacchi, Glamour's General Director, emphasizes Franzese’s strategic vision for strengthening their business travel position.

💻 Stéphanie Cabassu assumes the role of Segretario Generale, focusing on the strategic roadmap to simplify hospitality. D-EDGE's platform offers hoteliers an integrated solution to manage the entire guest journey—from traffic acquisition to distribution (CRS) and customer relationship management (CRM). By centralizing these functions into a single ecosystem, D-EDGE enhances hoteliers' operational efficiency and supports international growth.

🏨 Nel cuore di Trastevere, Roma, l'hotel Trastevere Roma | UNA Esperienze, aperto il 1 settembre 2022, trasforma accoglienza e turismo, integrandosi con il quartiere e coinvolgendo artisti locali. A maggio 2023, ha inaugurato la terrazza Vista Trastevere con 90 posti. Focalizzato su esperienze personalizzate, il 30% della clientela è americana. La guest relation Beatriz anticipa le esigenze degli ospiti. Fernando Anton, nuovo capo barman, presenta cocktail innovativi. L'hotel fa parte della Lifestyle Collection di Preferred Hotels & Resorts.

🏨 R Collection Hotels, led by Riccardo Bortolotti, expands in Como with two new openings in January 2027. The Palace Hotel will upgrade to 5 stars, while Hotel Excelsior Barchetta undergoes refurbishment. Ivan Parodi, hotel manager since 2023, now directs Grand Hotel Bristol Spa Resort, aiming to invigorate the group’s presence on the Portofino Coast.

🚄 BluFennec, in a strategic move, appoints Marcello Scaccabarozzi, an expert in luxury tourism with experience from Belmond and Orient Express, as a travel consultant. His role aims to boost Upperail, BluFennec's brand for immersive slow train travel. CEO Roberto Pasqua di Bisceglie emphasizes their commitment to authentic journeys. Marcello's addition strengthens their tailor-made approach, blending quality, exclusivity, and exploration spirit.

📅 R Collection Hotels, led by Riccardo Bortolotti, will manage two properties in central Como, currently operated by Villa d’Este Group, starting January 2027. The Palace Hotel will be upgraded to 5 stars, and Hotel Excelsior Barchetta will undergo refurbishment. Ivan Parodi becomes the new General Manager of Grand Hotel Bristol Spa Resort in Rapallo, succeeding Bortolotti. Parodi aims to enhance personalized services and expand artistic events by 2026.

📈 Kyriaki Boulasidou, elected president of Adutei, aims for a participatory leadership to strengthen the role of the association. As director of the Greek National Tourism Organization, she focuses on communication digitalization, AI market trend analysis, and professional training. Her program emphasizes connectivity and expanding the membership base. Boulasidou aspires for Adutei to become a key tourism trend observatory and idea laboratory.