Innovazione

📆 Expitalia, developed by Infovacanze, is a new Italian platform showcasing experiential tourism products from affiliate agencies. Roberto Agirmo, Infovacanze's president, states that 80% of their agencies now specialize in comprehensive incoming tourism. Expitalia operates as a B2B2C platform with zero commission fees, unlike high-fee international portals. Initially targeting Germany, France, the Netherlands, Belgium, and the USA, Expitalia aims to expand globally, enhancing visibility for Italian experiential tourism.

💻 Automating hotel management boosts efficiency by reducing manual errors and operational costs. Real-time booking management prevents overbooking, enhancing room occupancy. Data analytics offers insights for strategic decisions. Key features to consider include ease of use, integration capabilities, and robust data security. Software examples: Amenitiz, RoomRaccoon, and Cloudbeds cater to various hotel sizes. Choosing the right software, with a focus on user reviews and cost-benefit analysis, ensures long-term growth and guest satisfaction.

🏨 From October 8-10, 2025, in Rimini, architect Simone Micheli's vision of luxury hospitality is featured at InOut | The Hospitality Community expo. The highlight, "THAT’s the POINT | luxury suite," spans 900 sqm, including a 200 sqm luxury suite. Hosted at Rimini Expo Centre's Hall D2, it emphasizes the need for hospitality to excite, amaze, and generate value. The installation showcases a multisensory experience, highlighting the future of expressive, emotionally, culturally, and economically impactful design.

📆 Mercoledì 17 settembre, il Palazzo Reale di Napoli ospita un evento di 24 ore sul futuro dell'agricoltura campana, con l'intervento del Presidente della Regione Campania Vincenzo De Luca. Il rapporto "Campania Mater" è curato da Nicola Caputo e altri esperti. Temi trattati includono sostenibilità, economia blu e innovazione. Giovedì 18, focus su giovani e innovazione. L'evento coinvolge Caritas Campania e include performance artistiche. Per partecipare, registrarsi su Eventbrite.

☕ Dentsu's Milan offices now serve Starbucks® coffee via "We Proudly Serve Starbucks® Coffee," an initiative by Nestlé Professional in collaboration with Pellegrini S.p.A. The program, part of the 2018 Global Coffee Alliance between Starbucks® and Nestlé, delivers a full Starbucks® menu across corporate, educational, and hospitality settings. Offering both Self-Serve and Single-Serve options, it aims to enhance workplace coffee experiences with premium service and iconic beverages.

💻 Airbnb plans a transformative decade under CEO Brian Chesky, aiming to become a comprehensive platform like Amazon. By the next ten years, it envisions evolving into a global travel and living community. Airbnb will integrate AI, launching a concierge for everyday travel needs, with the first AI interface appearing in its app by next year. The firm is also focusing on expanding long-term stays and relaunching its Experience services.

📈 Il Tourism Digital Hub del Ministero del Turismo ha superato 35,000 operatori registrati, anticipando il target PNRR previsto per dicembre 2025. Ora include anche guide turistiche e strutture extra-alberghiere. Durante il secondo tavolo interistituzionale, nuove iniziative di intelligenza artificiale sono state discusse. Associazioni del settore hanno espresso soddisfazione per i progressi. Il Ministro del Turismo, Daniela Santanchè, ha elogiato la cooperazione che ha portato a questi risultati.

📰 Amadeus and Shiji are expanding their partnership to enhance the hospitality sector by addressing fragmentation, connectivity, and personalization issues. The ACRS integration will centralize inventory, rates, and availability, improving customized guest services. Key benefits include an integrated tech suite, sales increase through personalization, streamlined supplier management, enhanced global service continuity, and promotion of efficiency and innovation.

📈 In a survey by RateHawk involving over 1,300 professionals across Europe, the Americas, Asia, and the Gulf countries, 44% of Italian operators cite rising customer expectations as the main obstacle, while 41% see automation as a key solution. Mobile solutions are favored by 26%, and 33% of respondents seek higher commissions. Manual tariff searches are a major task, especially in the Gulf (52%) and Europe (40%). AI demand is rising, with 34% interest, notably among younger agents (40%).