Innovazione

🍝 Lorenzo e Irene Morisi lead La Lanterna, an artisan pasta company founded in 1955 by Gabriele and Ettorina Ferri. Headquartered in San Matteo della Decima, the company’s revenue grew from €3.9 million in 2021 to €6.8 million in 2024. They export to over ten European countries and are present in major Italian retailers. Celebrating their 70th anniversary, they launched Imbutini di Ozzano and the solidary project La Pasta della Vita, supporting cancer research.

🗺 Booking.com reports in its Global AI Sentiment report that 91% of consumers are excited about AI, 79% are familiar with it, and 89% want to use it for future travel plans. Two-thirds (67%) have already used AI in travel aspects. AI is used for translation (45%), finding local activities (44%), and avoiding overcrowded destinations (71%). The technology is preferred over colleagues (19%) and influencers (14%) for travel advice.

🗺 ACI blueteam launches PrenotACI.travel, a travel agency initiative within ACI's provincial offices. With over 1.2 million members in Italy, it offers strategic access to a loyal customer base without initial investment or personal risk. Supported centrally, participants enjoy partnerships with Welcome Travel Network and tour operators, earning up to 95% of net results. Announced by Massimiliano Biella, the project targets experienced travel professionals, with more details available at TTG Travel Experience in Rimini.

💳 Dojo Pocket, a 143-gram portable device by fintech company Dojo, enables seamless order and payment management in stores and restaurants. It works even with low signal and can issue digital receipts and split bills, minimizing trips to the checkout. Antonio Di Berardino, Dojo's Italy country manager, says it enhances agility and convenience, contributing to digital transformation and modernization in Italy's retail sector.

💻 Booking.com’s Global AI Sentiment Report highlights the travel sector's AI enthusiasm. 91% of consumers are excited about AI, 79% are familiar with it, and 89% wish to use it for future travel. 67% have already used AI for travel-related tasks, with 98% for planning/bookings and 96% during trips. AI assists in avoiding crowded destinations (71%) and promoting positive experiences (60%). James Waters emphasizes AI's transformative role in consumer interaction and expectation management.

📅 CartOrange aims to hire 10 more travel consultants by the end of 2024. Silvia Poli, HR head, highlights applications from agents with 10-20 years of experience seeking a sustainable model. CartOrange offers a 20-person tour operator team, AI support via Lysa, and targeted marketing tools. Economically, the company provides high commissions, covers two-thirds of Inps contributions, and acts as a tax substitute, offering advantageous contracts.

🏨 Giacomo Vena and Stefania Ciaccio own Palco Rooms&Suites, a luxury hotel in Palermo by Teatro Massimo. Giacomo grew up in hospitality from 1969, while Stefania joined in Sicily, managing a property Giacomo later bought. Amenitiz technology revolutionized their operations, reducing error risks and repetitive tasks, allowing focus on guest experience. The use of AmenitizPay and Price Advisor enhances efficiency. They recommend Amenitiz for improving work-life quality and guest satisfaction.

🏠 Arca Commerciale reopened its modernized 3,000 sqm store on Via Zanardi 54, Bologna, with 25 specialists assisting the Horeca sector. The store features 100 parking spaces and offers online shopping via Click&Shop. Upcoming events in The Cooking Box Academy include masterclasses and show cooking until 2026. Key dates: September 29, October 6, October 13, and Open Days from September 30 to October 16. Giovanni Baldacci and Gabriele Giannuli emphasize innovation and customer relationships.

🍽 Cooperto, launched in 2023, addresses Italian dining's digital gap with a reservation management software. With 25% of 18-34-year-olds ignoring unknown calls, Cooperto's solution is timely. Since January 2024, 300+ Italian restaurants adopted the platform, featuring 100+ functionalities like automated marketing and real-time feedback. Founded by Luca Proserpio and team, Cooperto aims for nationwide expansion by 2026, transforming customer interactions and digitalizing traditional reservation methods.