Innovazione

📍 LVG Group, based in Novara, manages nine hotels across Piemonte, Liguria, and Sardegna. Claudio Lavagna, President and CEO, plans to open four new hotels in 2025 in Alassio (2), Pavia, and Modena, aiming to expand into Toscana, Emilia Romagna, and eventually Rome. LVG Hotel Consulting boasts over 130 hotels in consultancy, with 1.09 million room nights annually, generating over €105 million in revenue. The company emphasizes advanced business intelligence, AI for family-run hotels, and owns the Diamonds Hub software for hotel management.

💳 Compass, part of Mediobanca Group, launched HeyLight, a new international Buy Now Pay Later (BNPL) platform in 2024, integrating payment and credit solutions following 2021's PagoLight and the acquisition of fintechs Soisy and HeidiPay in 2023. HeyLight operates with higher amounts and durations than the market average, and boasts over 1,000 digital stores, 26,000 points of sale in Italy, and more than 500 agreements in Switzerland. The brand aims to expand internationally, starting with Switzerland, leveraging HeidiPay Switzerland AG's acquisition.

📌 GeCo Vacation Rentals, led by CEO Marco Fabbroni, achieved a 150% increase from the previous year. The company has expanded to over 800 properties in Italy, including 100 luxury villas and estates. With process optimization and customer loyalty as contributing factors, GeCo aims to exceed $4 million in revenue and grow its portfolio to over 1,000 properties by 2025, expanding into regions like Liguria, the lake area, Veneto, Amalfi Coast, Sardinia, Calabria, Puglia, Sicily, and internationally in France and Croatia. They plan to invest in innovative technologies and staff training, ensuring personalized service and assistance 365 days a year.

📱 CISA Smart Access app transforms smartphones into digital keys for contactless room access, enhancing efficiency and connectivity in hospitality. The app sends a link via WhatsApp or email for easy download and credential setup, which automatically disables at check-out. The system integrates with CISA eSIGNO 2.0 electronic locks using Bluetooth®, allows room changes with a touch, supports Face ID for secure access, and contributes to sustainability by reducing plastic card use. CISA will present its solutions at SIA, Stand 004, from October 9-11, 2024.

🇧🇷 Evolution Travel launches a new portal dedicated to Brazil, offering personalized services, quality assurance, and in-country Italian support. Notable tours include 'La rotta delle emozioni', a 9-day journey from São Luis to Fortaleza, and an 8-day New Year's itinerary exploring Rio de Janeiro and Paraty.

🎭 Disneyland Paris launches 'Disney Stars Training' program today, focusing on sales for April 1, 2025 to March 30, 2026. Training starts across Italy on September 29, with three levels: Disney Stars Discovery (650 agencies, 38 live events), Disney Stars Academy (250 agencies, 8 events), and Disney Stars University (30 Ambassador agencies, 3 days at Disneyland Paris). Invitations are digital, sent by Disneyland Paris's Italian team. Plus, 'magical options' for the new season are now on sale.

🏖️ International visitor presence in Italy up 14% from 2023; their spending increased by 20% in early 2024. Tourism could contribute up to 15% of Italy's GDP according to Eurispes. However, overtourism is highlighted, with Dubrovnik, Venice, and Macao as top urban destinations affected per square kilometer in 2023. Rome ranks 13th, just behind Paris at 12th. More info at [Eurispes](https://eurispes.eu/).

🏘️ BT Group's Pergola Bioclimatica Pergomove, a retractable structure made from aluminum, can be free-standing or wall-mounted. It features a gutter system for water collection and adjustable aluminum slats for sun protection. The pergola is customizable and can reach up to L 4.50 x S 6.00 m in size, with four 20 x 20 cm posts. Its use is suitable for any season, enhanced with optional LED lighting and exclusive motor operation.

🛈 Chekin provides digital solutions for guest house management in condominiums, including digital guides and biometric ID verification. These tools help maintain legal compliance and community harmony. Digital guides inform guests about house rules, while biometric ID verification ensures only registered guests access properties, meeting legal guest identification requirements. Additionally, Chekin automates data collection and reporting, integrating with systems like Portale Allogiati, enhancing security and guest experience through technology such as remote access and encrypted data storage.

🏠 Déco, an indoor and outdoor coverings company, enhances hospitality experiences with its Moove.Zen collection featuring sound-absorbing panels designed to optimize acoustics while providing style. The panels use porous structures to minimize background noise and are finished with natural wood in five finishes—Teak, Walnut, Cedar, Red Cedar, Charcoal—and three profiles—Olimpo, Etna, Kappa, offering rectangular and rounded sections for aesthetic integration into various hotel environments.