Gestione alberghiera

🏨 Aldo Werdin has been the General Manager of the Excelsior Palace in Rapallo since 2002, the only 5-star luxury hotel on the Portofino Coast. In October 2025, he received a career award at the Best Luxury Hotel Awards. Born in Bolzano, Werdin began his career with Ciga Hotels in 1968. He managed to save the Excelsior from closure in 2011 and now oversees additional properties in Santa Margherita Ligure, with plans to expand in Rome, Florence, and Lake Maggiore.

🍹 Drink Kong, in the heart of Rome, is managed by Federico Daniele, a seasoned bar manager with international experience. Within seven months, he has transformed the team into a young, international brigade. Federico's cocktail innovations include unique ingredients and techniques. Globally, Hong Kong is now the leading bar scene in Asia, with COA ranked #20 in the 50 Best Bars 2024. Manchester’s Schofield's Bar ranks #35. Drink Kong hosts events like Nippon Bar Experience and Midnight Chef.

🍴 Holiday peak times in restaurants demand effective digital booking systems to prevent overbooking and ensure smooth operations. Offering three tailored menu options—standard, premium, and gourmet—caters to diverse dietary needs. Marketing efforts should initiate a month prior, using social media and newsletters. Personalized touches, such as elegant menus and theme nights, enhance guest experience. Post-event, sending thank-you messages and promotions fosters client loyalty.

🍴 Nel Rione Campitelli, Roma, 2023, Tribuna Campitelli è il progetto culinario di Francesco Brandini, Roberto Bonifazi, e Daniele Gizzi. Situato in un palazzo del 1585, il ristorante offre 80 coperti e una selezione di 60 etichette di Champagne. La cucina unisce tradizione e modernità, mentre l'architettura di Square Architects valorizza gli spazi storici. Il percorso culinario include specialità come spaghettone alle vongole e una calamarata di gamberi, offrendo un'esperienza gastronomica unica.

📈 Viaggi d'affari nella regione Asia-Pacifico: l'uso di TMC e GDS è fondamentale per le prenotazioni. Strategie chiave per le strutture includono Wi-Fi veloce, sale riunioni, e visibilità tramite GDS. Pacchetti su misura, programmi di fidelizzazione, e partnership locali incrementano la domanda nei giorni feriali. Un sistema CRS integrato garantisce affidabilità con tariffe precise, conferme immediate e fatturazione senza problemi.

📈 Hotel Back Office (HBO) app by Serenissima Informatica, part of Microsoft Dynamics 365, offers cloud-based management for hotels. This software uses the USALI standard, introduced in 1926, for analytical accounting, helping identify cost inefficiencies and improve management. It supports electronic invoicing and multi-property management. A free webinar on November 11 from 15:00 to 16:00 will explore how HBO enhances hotel financial management.

📰 Versilia, Lido di Camaiore on November 6 and Mestre on November 13 host free Hotel Family Lab events by Italy Family Hotels for hoteliers aiming to specialize in the family segment. Top speakers include Andrea Falzaresi of Club Family Hotel, Alessandro Zaffi of Meridiana Family & Nature Hotel, and Guglielmo Lasagna of Family Hotel Andes. Alberto Gnoli of Hospitality Marketing highlights Italy Family Hotels' leadership with a data-driven approach in this growing market segment.

🍴 Chef Riccardo Quadri's Quadri Bistrot in Brera, Milan, revamped one year after its Michelin Guide entry. The renovation introduces distinct areas: an upstairs restaurant and cocktail bar with original cocktails and a downstairs private event room for 16 guests. Notable cocktails include ALTALENANTE and L'ORA SENZA PARI. The bistrot offers à la carte and tasting menu options. The bar caters to drink-only visits, emphasizing contemporary, elegant cuisine.

🍴 Maurizio and Sandro Serva's La Trota restaurant in Rivodutri, Rieti, maintains its top rating, Tre Forchette, scoring 92/100 in the 2026 Gambero Rosso Guide. The restaurant, now operated with their sons Amedeo and Michele, reflects over 60 years of freshwater culinary tradition. Located by Santa Susanna spring, it offers an 11-course tasting menu featuring dishes like eel, banana, and pimpinella, alongside terrestrial delights. Amedeo and Michele ensure an elegant yet welcoming dining experience.

🏨 "Meno del 7% degli hotel in Italia è affiliato a gruppi internazionali", afferma Andrea Querci, head of development di BWH Hotels. Con 170 alberghi nel paese, BWH si rivolge a gestori familiari, operatori specializzati, giovani eredi, e gruppi con più asset. Querci enfatizza l’importanza di costruire un’identità e di adattarsi ai mercati in evoluzione per migliorare le performance aziendali. I vantaggi includono autonomia strategica e crescita redditizia.