Innovazione

🍽 Corporate canteens increasingly use self-service with automated checkout systems utilizing AI and machine learning for swift and accurate transactions, enhancing employee lunch breaks by reducing queue times to about five seconds and improving stock management through real-time, error-free data collection. Integration with apps allows for employee payments via badge and table reservations to further streamline the dining experience and eliminate waiting times.

📱 Chekin offers an innovative solution for property managers to automate check-in procedures, reducing the time spent on daily operations and improving guest satisfaction. The platform simplifies guest communication by sending automated messages with check-in instructions and property details, allowing customization and scheduled delivery. It integrates with property management systems for real-time booking synchronization and automates routine tasks like booking confirmations. Chekin facilitates automated check-ins, including identity verification and key distribution, supporting remote access via smart locks. Compliance with legal guest registration is automated, ensuring legal conformity. Administrative burdens are lessened by digitalizing check-in processes and managing rental contracts and tourist taxes digitally. Post-check-in, Chekin enhances guest experiences with seamless communication for ongoing support and integrates feedback mechanisms. Upselling through the platform allows property managers to offer additional services, tapping into extra revenue streams. Adopting Chekin is a strategic move for property managers aiming for operational excellence in short-term rental management.

📍 LVG Group, based in Novara, manages nine hotels across Piemonte, Liguria, and Sardegna. Claudio Lavagna, President and CEO, plans to open four new hotels in 2025 in Alassio (2), Pavia, and Modena, aiming to expand into Toscana, Emilia Romagna, and eventually Rome. LVG Hotel Consulting boasts over 130 hotels in consultancy, with 1.09 million room nights annually, generating over €105 million in revenue. The company emphasizes advanced business intelligence, AI for family-run hotels, and owns the Diamonds Hub software for hotel management.

💳 Compass, part of Mediobanca Group, launched HeyLight, a new international Buy Now Pay Later (BNPL) platform in 2024, integrating payment and credit solutions following 2021's PagoLight and the acquisition of fintechs Soisy and HeidiPay in 2023. HeyLight operates with higher amounts and durations than the market average, and boasts over 1,000 digital stores, 26,000 points of sale in Italy, and more than 500 agreements in Switzerland. The brand aims to expand internationally, starting with Switzerland, leveraging HeidiPay Switzerland AG's acquisition.

📌 GeCo Vacation Rentals, led by CEO Marco Fabbroni, achieved a 150% increase from the previous year. The company has expanded to over 800 properties in Italy, including 100 luxury villas and estates. With process optimization and customer loyalty as contributing factors, GeCo aims to exceed $4 million in revenue and grow its portfolio to over 1,000 properties by 2025, expanding into regions like Liguria, the lake area, Veneto, Amalfi Coast, Sardinia, Calabria, Puglia, Sicily, and internationally in France and Croatia. They plan to invest in innovative technologies and staff training, ensuring personalized service and assistance 365 days a year.

📱 CISA Smart Access app transforms smartphones into digital keys for contactless room access, enhancing efficiency and connectivity in hospitality. The app sends a link via WhatsApp or email for easy download and credential setup, which automatically disables at check-out. The system integrates with CISA eSIGNO 2.0 electronic locks using Bluetooth®, allows room changes with a touch, supports Face ID for secure access, and contributes to sustainability by reducing plastic card use. CISA will present its solutions at SIA, Stand 004, from October 9-11, 2024.

🎭 Disneyland Paris launches 'Disney Stars Training' program today, focusing on sales for April 1, 2025 to March 30, 2026. Training starts across Italy on September 29, with three levels: Disney Stars Discovery (650 agencies, 38 live events), Disney Stars Academy (250 agencies, 8 events), and Disney Stars University (30 Ambassador agencies, 3 days at Disneyland Paris). Invitations are digital, sent by Disneyland Paris's Italian team. Plus, 'magical options' for the new season are now on sale.

🇧🇷 Evolution Travel launches a new portal dedicated to Brazil, offering personalized services, quality assurance, and in-country Italian support. Notable tours include 'La rotta delle emozioni', a 9-day journey from São Luis to Fortaleza, and an 8-day New Year's itinerary exploring Rio de Janeiro and Paraty.

🏖️ International visitor presence in Italy up 14% from 2023; their spending increased by 20% in early 2024. Tourism could contribute up to 15% of Italy's GDP according to Eurispes. However, overtourism is highlighted, with Dubrovnik, Venice, and Macao as top urban destinations affected per square kilometer in 2023. Rome ranks 13th, just behind Paris at 12th. More info at [Eurispes](https://eurispes.eu/).

🏘️ BT Group's Pergola Bioclimatica Pergomove, a retractable structure made from aluminum, can be free-standing or wall-mounted. It features a gutter system for water collection and adjustable aluminum slats for sun protection. The pergola is customizable and can reach up to L 4.50 x S 6.00 m in size, with four 20 x 20 cm posts. Its use is suitable for any season, enhanced with optional LED lighting and exclusive motor operation.