Negozi di vicinato e agenzie di viaggi: la sfida della prossimità nell’era dell’online
🏢 Over 200 Italian municipalities lack retail stores, signaling a structural crisis in local commerce. Despite e-commerce growth, a Nomisma study shows 80% of Italians value neighborhood shops for their community role. Traditional travel agencies, facing competition from OTAs, have seen a client resurgence post-pandemic for complex travel needs. Combining digital evolution with physical presence, agencies offer tailored advice, risk management, and human interaction, diverging from simple online transactions as indicated by Expedia Group’s report.
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