Innovazione

🎢 Clayton Reid, ex CEO of Mmgy Global, stated that the cruise market will see normalizing growth in 2025 post-pandemic. Seven new ships to launch, including MSC World America, with Carnival Cruise Line and Royal Caribbean opening new destinations and facilities in the Bahamas and Alaska. Royal Caribbean will also develop a new port in Juneau, Alaska. AI and marketing in 2025 will further push the sector to offer on-board experiences traditionally land-based, following the successful launch of Icon of the Seas with its six-slide water park in 2024.

📱 Meta will end WhatsApp support for select Android smartphones, released between 2012 and 2013, from January 1. Affected brands include Samsung, Motorola, HTC, and LG, specifically phones with Android 5 or older, due to inadequate security standards.

🛀 In the hospitality industry, self check-in enhances guest security and operational efficiency, particularly with the rise of online bookings. It streamlines the check-in process, often using access codes or digital keys, and positively impacts guest reviews. Benefits include increased efficiency, flexibility, and reduced operational costs. Chekin provides an example of a platform that simplifies check-in and ensures safety by integrating booking management and guest communication. It also allows for identity verification, adding a layer of security. Successful implementations of self check-in have led to a 30% increase in guest satisfaction in boutique hotels and reduced operational times for vacation rentals. Chekin offers a 14-day free trial, with no credit card required, promising an 87% time saving and increased earnings per booking. ????️

📝 Ignoring guest communication, inefficient check-in processes, poor review management, inadequate booking management, and not using the right technology are common vacation rental management mistakes. Chekin offers solutions like automated guest messaging, online check-in, centralized booking and communication management, and data analysis tools. A 14-day free trial of Chekin is available without a credit card. Implementing these solutions can save up to 87% of the time and increase profits from each booking.

🏂 Cortina is preparing for the upcoming Olympics by enhancing its bus service to ski lift facilities starting this season. Marco Zardini, president of the consortium, stated the initiative aims for a coordinated transport system emphasizing sustainability. From December 24, the Skibus network will operate fully, with increased frequency to every 15 minutes during peak times. Real-time bus tracking will be implemented using QR codes at all stops, and new buses will feature a snowflake icon and visible Skibus branding.

🏖️ Turisanda, founded in 1924 in Milan, is Italy's oldest travel brand with a Forbes feature. In the 1950s, it expanded intercontinentally to Japan, the USA, and South America. By the 1970s, it was leading in Egypt cruises, introducing Seychelles, Mauritius, and Maldives as destinations. In the 1980s, Turisanda modernized with software and launched charters. The company joined Alpitour Group in 2018. General manager Pier Ezhaya emphasizes sensory stimulation and alternative experiences in travel.

📍 "AroundMEny – Vivere l’Italia a New York" is a cultural project launched by "Per Le Strade di New York" and "GlobalMedia". The initiative, starting February, introduces a web platform to explore Italian influence in NYC through augmented reality. Manuela Biondi, CEO, highlights experiences like Tazio Nuvolari's Alfa Romeo in the Vanderbilt Cup and nods to Diabolik, Mike Bongiorno, Marilyn Monroe, Ghostbusters, and King Kong. Future plans include expansion to Philadelphia, Boston, Washington, and Latin America.

🎥 Norwegian Cruise Line upgrades Norwegian Bliss and Norwegian Breakaway, featuring first-at-sea cinema-restaurant 'Silver Screen Bistro' on Breakaway and new outdoor 'Horizon Park'. Bliss' renewal from January 17, 2025, includes new cabins like Premiere Owner’s Suites and dining options like Cagney’s Steakhouse. Breakaway, from February 19, 2025, adds 'The Stadium' for family games and the Vibe Beach Club expansion. New routes include the Caribbean, Europe, and Bahamas; More At Sea™ package offers open bar, premium dining, and fast Wi-Fi.

🛠 Smart locks are increasingly popular for short-term rentals, offering enhanced security, remote access via smartphones, and integration with booking management systems like Chekin. They eliminate the need for physical keys and allow property owners to generate temporary access codes, reducing unauthorized access risks. Users can choose from code locks, Bluetooth locks, or Wi-Fi-enabled locks based on their needs and the convenience of installation and guest management. Additionally, smart locks can save time in check-in management and improve the guest experience. Owners are advised to consider security features, user-friendliness, and integration capabilities when selecting a smart lock. Installation usually requires basic tools and following provided instructions for setup and integration with platforms such as Chekin, which can streamline rental management and save owners 87% of their time. Chekin offers a 14-day free trial without requiring credit card details.

📌 Glasgow Airport launched an AI-based digital assistant from Hello Lamp Post to enhance travel experience during the festive season. AI technology is now operational airport-wide, providing real-time information and improved navigation 24/7. An initial accessibility trial earlier this year with Connected Places Catapult showed a 50% reduction in customer service staff inquiries. The digital assistant, accessible via QR codes at specific locations, acts as a personal concierge, offering flight updates, navigation assistance, and personalized support. Last year, Glasgow Airport welcomed over 110,000 passengers with reduced mobility, receiving the highest rating from the Civil Aviation Authority's annual accessibility report. Jamie Loudon praised the collaboration as beneficial for implementing cutting-edge technology across the airport. Tiernan Mines celebrated the full launch of their platform following the successful trial.