Innovazione

💳 Oggi, molti hotel utilizzano le soluzioni di pagamento D-EDGE per migliorare le performance aziendali. Questi sistemi ottimizzati impediscono l'abbandono delle prenotazioni e aumentano le conversioni delle prenotazioni dirette del 10-15%. L'offerta di opzioni di pagamento flessibili e un'esperienza di prenotazione più fluida sono particolarmente efficaci nell'ambiente "mobile-first". Le migliori pratiche identificate hanno dimostrato di migliorare l'interazione con gli ospiti e favorire la crescita.

🍗 L'innovativa tecnologia della frittura ad aria, spiegata da Lilly-Marie Schmidt di RATIONAL, diventa popolare nelle cucine professionali per la sua capacità di cucinare cibi croccanti senza olio. Questo metodo riduce i rischi di salute e sicurezza, migliorando le condizioni di lavoro e riducendo odori e rischi di incendi. Con attrezzature come iCombi Pro e accessori come CombiFry, la frittura ad aria offre maggiore sicurezza, risparmio economico e qualità costante nella ristorazione.

🍽 Sabato 17 maggio 2025, in Italia, la Giornata della Ristorazione ha celebrato l'ospitalità italiana, promossa da FIPE-Confcommercio con il supporto di vari ministeri. L'evento ha focalizzato su creatività e convivialità, scegliendo "l'uovo" come tema culinario. L'accordo con Zucchetti Hospitality offre soluzioni digitali per migliorare la gestione dei ristoranti. Oltre il 40% delle imprese ha investito in innovazione, e Zucchetti ha ricevuto un premio per il suo contributo al settore.

🛬 IATA's new roadmap aims to modernize baggage handling globally, involving airlines and airports. Key pillars include improving information exchange, tracking and automation for 81% of travelers who desire better tracking, and streamlining baggage claim processes. The goal is to reduce issues and enhance passenger experiences within the next 10 years. Monika Mejstrikova highlights the importance of real-time updates and electronic tags, with 74% and 67% traveler support, respectively.

📚 Maurizio Galli founded Formazione Alberghiera in Verona in 2018, highlighting the risk of losing hotel identity due to excessive digitalization. The school advocates for integrating technology efficiently while respecting local identity. This approach contrasts the current trend of impersonal hospitality experiences driven by automation. Formazione Alberghiera offers over 3,000 hours of training annually, aiming to preserve the essence of hospitality and teach professionals to maintain the uniqueness of each hotel.

🏗️ The V-Maison Hotel in Brera, Milan, transformed its outdoor hospitality experience with BT Group's custom-designed drop-down awnings for rooms and the aperitivo area, along with two motorized R39 arm awnings for solar protection and privacy. The centerpiece is the Glass Room PergoKlima R600 with LED lighting, a snow system, and G71 sliding windbreaks, creating three distinct comfortable spaces. Additionally, the Pergoklima R601 structure enhances the restaurant's outdoor area with integrated lighting, continuous floor decking, and G71 perimeter enclosures for year-round quality.

🏨 HNH Hospitality, a leading Italian independent operator of 4 and 5-star hotels and resorts, embraces innovation by adopting Microsoft Dynamics 365 Business Central along with Hotel Back Office and PMS Interface apps by Serenissima Informatica to enhance management and resource optimization. Since 2017, HNH has transitioned from Microsoft Navision to cloud solutions, maintaining USALI accounting standards. The digital transformation involved extensive training, integration with existing software, and collaborative strategy between HNH and Serenissima Informatica, ensuring operational continuity and progressive optimization. The project's success lies in the synergy between internal and external teams, focusing on customer satisfaction and continual improvement. HNH's 16 properties across Italy benefit from this strategy, underpinning future growth embracing RPA and AI technologies.

💸 eDreams Odigeo collaborates with Axa Partners to offer travel insurance coverages, including trip cancellations, medical emergencies, and lost luggage. The partnership combines the strengths of two sector leaders, enhancing value and innovation for travelers. César Friol, chief ancillaries officer at eDreams Odigeo, emphasizes choice and flexibility, while Adelane Mecellem, regional CEO of Axa Partners, highlights the accessibility of insurance products and reliable support for every journey.

💻 Mapo Travel, on May 16, 2025, launched Customer Output, a digital platform designed to optimize travel information management. The tool enhances the experience for travel agencies and clients by converting traditional documents into digital formats accessible from any device. General Manager Barbara Marangi highlighted its role in simplifying travel management, reducing costs, and boosting operational efficiency. Fabrizio Celeghin noted the improved agency relations and customer satisfaction, marking a significant step in digital transition and environmental impact reduction.

🚿 Ponte Giulio presents OMNIA, a comprehensive bathroom system redefining inclusive and safe hospitality spaces. Ergonomic safety handles support up to 150 kg, while modular designs facilitate accessory integration. Shower seats fold, and ceramic or Corian sinks offer functionality. Advanced tech includes an emergency Help System and PCO™ air purification. Aesthetic options range from Bianco Segnale to Grafite finishes. OMNIA exemplifies a shift to inclusive, design-focused hospitality.