Innovazione

🗺 Al TTG Travel Experience 2025, Volonline Group launches HuTechTravel, a unit focused on business travel innovation. Led by CEO Alfredo Pezzani, HuTechTravel operates independently with specialized hubs. Its platform integrates flights, hotels, trains, car rentals, and over 20,000 contracted facilities, connecting gds and ndc. The project emphasizes human focus, advanced technology, and travel expertise, offering companies simpler, safer, and cost-effective business trips.

🛌 QC Room Milano Porta Romana, part of the QC Spa of Wonders group, is their first smart hotel. The Hi4-Supervisor® system manages online booking, self-check-in, and room access with personalized codes. Additionally, Microdevice's Open Green® eliminates battery use in access systems, enhancing security and sustainability.

🗺 On October 2, in Rome, Stefania Picari of Ed è Subito Viaggi emphasized tourism's cultural role at a Cuba-focused event. Cuba offers over 85,000 hotel rooms, 15,000 B&Bs, 10 international airports, 3 cruise ports, and 10 marinas. Italian chain Domina Hotel is opening three locations. Cuba bolsters connectivity with six weekly Air Europa flights from Italy and enhanced domestic routes. Visa digitalization and the "SIM Cuba Cell Tour" improve tourist access. Tour packages cater to groups of 2–19, featuring authentic experiences.

🛫 HuTechTravel, a new business unit of Volonline Group, debuted at the TTG Travel Experience 2025. Led by CEO Alfredo Pezzani, it aims to simplify business travel through technology and expertise. The platform connects flights, hotels, trains, car rentals, and over 20,000 contracted structures. It integrates GDS and NDC for seamless connectivity, while also assisting companies in policy negotiation and management. This autonomous tech ecosystem emphasizes human attention, advanced technology, and travel experience.

💻 Gloria Milani, Accor's senior director, emphasizes AI should enhance, not replace, human interaction in hospitality. At TTG, she highlighted data power and protection, noting cybersecurity's role in Accor. Damiano De Crescenzo, of Planetaria Hotels, points to AI's potential to combat overtourism, citing 75% of tourists visit 4% of destinations. Antonio Zacchera of Zacchera Hotels reports a 30% waste reduction, saving €1.5 million annually. Giovanna Manzi notes only 15% of Italians use AI for travel searches, urging faster adaptation.

☕ Macap will showcase its Supra G Series, the first professional gravimetric coffee grinder, at HOST 2025 in Milan. This high-performance model offers ultrafast portafilter recognition and precise integrated weighing, ensuring unmatched consistency for baristas. Visitors can test the grinders and attend Supra Sessions, featuring tastings and demos by global coffee experts. Jon Townsend will coordinate these sessions. Macap aims to enhance its market position with this innovative grinder, combining performance and competitive pricing.

📈 Sojern's commission-based strategies boost profitability for Italian hoteliers through performance-driven marketing without upfront investments. Utilizing the "Pay on the Stay" model, hotels optimize marketing budgets, increase bookings, and enhance conversion rates. The Email Commission, supported by AI, integrates with hotel management systems for data-driven campaigns targeting ideal clients. By 2030, direct digital channels are expected to surpass OTAs. Repeat guests spend 67% more, highlighting personalized email campaigns as crucial for revenue growth.

🍽 Cattel SpA participated in the Best Performer event at the Centro Leonardo da Vinci in San Donà, organized by Gruppo Nord Est Multimedia. Alessandro Bellese highlighted the strategic value of Horeca. Founded over 100 years ago, Cattel, since 2001, serves over 7,000 clients across 46 provinces, achieving a 2024 revenue of €176.1 million, up 3.18%. Local challenges include a lack of skilled professionals and the upcoming launch of an IT technical institute.

🏨 Channel manager and PMS serve different functions for vacation rentals, B&Bs, and hotels. Channel managers enhance visibility and sales by connecting properties to OTA platforms like Booking.com and Airbnb, synchronizing bookings to prevent overbooking. PMSs focus on operations, managing check-ins, check-outs, room assignments, and accounting. Chekin integrates both systems, automating tasks like check-in and payments to save up to 87% of time. Medium to large hotels need both systems to handle bookings and operations efficiently.

💡 ChatGPT Pulse, announced by OpenAI, represents a shift from reactive to proactive AI. Currently in limited testing for ChatGPT Pro users on mobile, it generates 5-10 daily updates based on chat history and user feedback. This new feature could transform AI into a cognitive collaborator. Privacy and reliability concerns are noted, as Pulse relies on personal data processing. Further development is required before broader application, including in the hospitality sector.