Personalizzazione mediante IA: il futuro fra vantaggi e rischi
📈 Travelport's study shows that Artificial Intelligence (AI) in the travel sector now handles over 10,000 identifiable options, a significant increase from 500 options 15 years ago. Sandro Gargiulo of Travelport emphasized AI’s role in simplifying data to improve service response times, reduce costs, and enhance customer satisfaction. Demographic studies fine-tune personalization, as noted by Gabriella Galantis of Lufthansa Group, who highlighted AI's utility in adjusting flight routes to avoid turbulence and assisting in luggage scanning operations based on the number of passengers and available space.
Condividi