Peace&Work: il primo riconoscimento che valorizza la qualità della vita in hotel e ristoranti
🏦 Majorian launched "Peace&Work" in 2023, the first award for Quality of Work Life (QWL) in the hospitality sector. Over two years, 252 audits involving 4,300+ employees, with a 76.9% participation rate, were conducted in France and Italy. The anonymous questionnaire covered five key criteria and resulted in a Bronze, Silver, or Gold certificate valid for two years. Notable findings include 85% employee pride, 94% acknowledging their impact on customer satisfaction, but also internal communication and comfort needing improvement, with 21% feeling pay equity is lacking.
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