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TRENITALIA (GRUPPO FS) RINNOVA LA PARTNERSHIP CON ANGELINI PHARMA

🛫 Trenitalia and Angelini Pharma renewed their partnership in Rome on November 15, 2024, continuing until December 31, 2026. The collaboration, which began in April 2021, involves placing over 12,000 Amuchina Gel Xgerm hand sanitizer dispensers and using around 50,000 packages aboard Frecce, Intercity, and Regionale trains, in FRECCIALounge and FRECCIAClub. Previously, over 10,000 dispensers have been distributed in Regionale trains, 4,500 in Frecce, and more than 2,500 in Intercity trains.
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Basilicata, il lusso nei Sassi di Relais & Châteaux: a marzo ’25 apre il Vetera Matera

🏡 Relais & Châteaux will open the new Relais & Châteaux Vetera Matera on March 15, featuring 23 rooms in the ancient city of Sassi. Adda Attanasio, Director of Sales and Operations and Owner, hails from a four-generation family deep-rooted in hospitality, with Bellevue Syrene 1820 joining the prestigious association in 2012. The new project in Matera is a testament to the family's dedication to maintaining traditions. Six new entries were announced, including Relais & Châteaux Hotel Diepeschrather Mühle, set to open in March 2025 by renowned chef Nelson Müller in Germany. Other additions include an eco-resort in Brazil's Campos de Jordão, a hotel in Chile's Elqui Valley, a traditional Norwegian home with a Spa overlooking Storfjorden, and The Modern restaurant at MoMA. Laurent Gardinier, President of Relais & Châteaux, emphasizes the association's 70-year commitment to excellence and cultural, culinary, and natural heritage preservation.
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  • 6 min

Pro e Contro delle Chiavi Magnetiche negli Hotel

🔒 Hotel magnetic keys, while convenient, often deactivate unexpectedly due to contact with magnets or phones, leading to guest frustration and security queues for replacements. Risks include easy loss, theft, and duplication of magnetic stripe data. Chekin’s digital keys offer a secure and efficient alternative with encrypted mobile access, remote activation/deactivation, and integration with property management systems, enhancing guest experience and operational efficiency. Chekin's app customization aligns with hotel branding and offers seamless check-in/out processes, while also fulfilling legal guest data transmission requirements.
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Borgo Santandrea, una perfetta alchimia nel nome dell’eccellenza

📊 Tecniche Nuove Spa, with a legal office at Via Eritrea 21, 20157 Milano, boasts a fully paid-up share capital of 5,000,000 euros. Its fiscal code, VAT number, and registration in the Milan Companies Register is 00753480151. The company is registered with the ROC (Registro degli Operatori di Comunicazione) under number 6419 following the resolution 236/01/Cons of 30.6.01 by the Autorità per le Garanzie nelle Comunicazioni, with its initial court registration in Milan being number 456 on 6/12/73.
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Giuseppe De Martino è il General Manager dell’anno: EHMA premia il capitano del St. Regis Rome

🚀 Giuseppe De Martino was named the Italian Hotel General Manager of 2024 by EHMA – European Hotel Managers Association's Italian Chapter. De Martino, who has been the General Manager of The St. Regis Rome since March 2018, was recognized for his visionary leadership and innovative capabilities, contributing to the hotel's financial, operational, and reputational growth. He returned to Italy in 2008 after over a decade in international roles across New York, Amsterdam, Paris, and London. Previously, he managed Sheraton Hotel & Conference Center Rome (2013-2018) and The Westin Europa & Regina Venice (2008-2013). Since 2020, he's the Marriott East Italy Business Council Chair and teaches at Luiss Business School. De Martino has been an EHMA member since 2016.
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BTO 2024

📅 On November 27-28, 2024, at Stazione Leopolda in Florence, BTO – Be Travel Onlife, the leading Italian event on Digital Tourism, Innovation, and Training will take place. Nozio will offer a free consultation to optimize direct sales if an appointment is booked now. Additionally, using the discount code NOZIO24, attendees can receive an exclusive reduction on full-price BTO 2024 entry tickets. A seminar titled "Artificial Intelligence at the Service of Your Hotel: The New Frontiers of Digital Marketing" featuring Alessandra Favaretto and Fabio Murachelli from Nozio will be held on November 28, from 10:00 to 10:50, in Hall #2. An exclusive event promotion for Nozio V3R, a new booking engine, will be revealed.
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  • 20 min

Late Check-out: Guida per i Property Manager

🏨 Key facts from the article include the strategic management of late check-out requests for property managers, the impact of these requests on operations such as room cleaning schedules, room availability for incoming guests, maintenance, inspections, and the wider hotel operations. The article suggests introducing late check-out fees to balance guest satisfaction and operational efficiency. It also covers the importance of clear communication of check-out policies from the booking stage, with updates in terms and conditions, and the utilization of digital platforms for reminders. The article advocates for a consistent yet flexible approach to accommodate special circumstances, recommending a tiered pricing structure for late check-outs to manage revenue and guest expectations effectively. In summary, the article discusses the critical aspects of managing late check-out in hotels, emphasizing the need for a comprehensive strategy that includes clear communication of policies, flexible pricing models, and the ability to balance guest convenience with operational demands.
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