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Wizz Air, meno costi per il servizio clienti: eliminato il call center a tariffa premium

🚀 Wizz Air discontinued its premium-rate call center number on January 21, aiming to reduce additional costs for consumers. The airline encourages passengers to use its online self-service platform for managing bookings, obtaining flight information, and handling issues regarding delays or cancellations. Wizz Air provides 24/7 assistance through an online chatbot, Amelia, and live chat support in English and, from Monday to Friday (9 am-6 pm), in Italian and German in Italy and Germany.
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Msc Crociere, primo spot per il Big Game negli States con Drew Barrymore e Orlando Bloom

🎢 MSC Cruises launches a promotional campaign in the United States with a 60-second commercial featuring Hollywood stars Drew Barrymore and Orlando Bloom during the Big Game. The ad spotlights MSC World America, set to be christened in Miami on April 9, and will embark on weekly Caribbean cruises. The expansion into the U.S. market is a strategic move for MSC Cruises, as emphasized by Leonardo Massa, vice president Southern Europe, to solidify their position globally and cater to the high demand for quality travel experiences.
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Crociere, cresce il segmento lusso: l’analisi a Fitur Cruises

🌊 At Fitur Madrid, cruise tourism shines with an expected 37 million people to choose cruising in 2025. The trend indicates that passengers may be loyal to the cruise experience but less so to specific companies, seeking new products and travel styles. Luxury segment spotlights with Regent Seven Seas and Emerald Spanic showcasing at the Iberian market fair, while Costa reveals 2025 offerings to Spanish travel agencies, highlighting the convenience of all-inclusive packages.
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Acampora Travel entra in Egmont: obiettivo qualità

📓 Acampora Travel enters partnership with Egmont Viaggi, strategically merging competencies to ensure extensive coverage through operational offices in Sorrento, Rome, Venice, Taormina, and Riva del Garda. Aimed at enhancing quality tourism and Italy's cultural, natural, and gastronomic heritage, the collaboration strengthens their capacity for unique tourist experiences. This joint effort targets territorial expansion, sustainable innovation, and international growth, focusing on North America, Europe, and Asia.
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a&o Hostels si rafforza in Europa, new entry tedesca a Heidelberg

🏡 a&o Hostels expands in Europe with the acquisition of a&o Hostels Heidelberg, marking its 43rd property on the continent and 26th in Germany. The company opened four hostels in six months, including locations in Brighton (August 2024), Antwerp (October 2024), and Brussels (December, year unspecified). Oliver Winter, CEO of a&o Hostels, aims to meet growth targets for 2024 and beyond. Heidelberg, with a population of 162,000 and 14 million annual visitors, now hosts the new facility which will offer 118 rooms and 320 beds, set to open by the end of 2026 with construction beginning in spring 2025. The property on Speyerer Strasse 5 was acquired from BHB Heidelberg GmbH. Additionally, a&o Firenze Campo di Marte in Florence, Italy opened in February of the current year, becoming the second a&o Hostels location in Italy with 121 rooms.
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