Innovazione

📈 Emerging Travel Group (ETG) partners with Simple Booking, a leading CRS used by over 7,500 hoteliers globally. ETG aims to expand its reach in Europe, especially Italy, as well as South America, Asia, and Australia. Through RateHawk, ETG connects hoteliers to a global clientele of over 20 million monthly guests and 100,000 travel professionals. Simple Booking's channel manager enables easy updates on ETG's platforms, enhancing efficiency and reducing manual errors.

💻 Quentin Desurmont, CEO of Serandipians, discussed AI at the Essence of Sardinia 2025 event at Forte Village. By 2025, 40% of operators are using AI, a jump from 20% in previous meetings in Phuket and Panama. AI applications include multilingual translations, real-time content, personalized in-room services, team training, and energy efficiency. Desurmont emphasized the need for human oversight due to AI's fallibility. AI will enhance, not replace, the human touch in luxury travel.

🛫 Ryanair will transition to 100% digital boarding passes starting November 12, 2025. Passengers will use the "myRyanair" app for check-in and boarding. Chief Commercial Officer Dara Brady highlights the faster, smarter, and more sustainable travel experience this change offers, with app features like Order to Seat and real-time flight updates. Currently, 80% of Ryanair's 206 million passengers already use digital passes.

💵 **CRS hotel software** centralizes bookings from OTA, official websites, travel agencies, and direct channels, optimizing room occupancy and reducing OTA commissions. Integration with PMS and RMS enhances efficiency and revenue. Key features include centralized booking, dynamic pricing, automation, and advanced reporting. Choosing a CRS depends on compatibility, user-friendly interface, flexibility, and technical support. Future trends include AI, automation, and sustainability. Investing in a CRS enhances direct bookings, channel distribution, and guest experience.

☕ Nel settembre 2025 in Italia, CoffeeB debutta con un sistema di caffè espresso senza capsule tradizionali, grazie alla partnership tra Migros e illycaffè. CoffeeB utilizza sfere di caffè compostabili, contribuendo a ridurre i rifiuti. Già presente in Germania e Francia, si espande con accordi in Nord America. Disponibile da illycaffè e online, CoffeeB è stato sviluppato da Delica AG, che lavora 15.000 tonnellate di caffè crudo all'anno.

🗺 64% of travelers are open to using AI travel assistants for information, according to Amadeus' study, "Connected Journeys." However, 25% report frustrations with outdated or inaccurate information, and another 25% find AI struggles to understand personal preferences. Decius Valmorbida of Amadeus emphasizes meeting high traveler expectations. The travel industry should adopt AI tools to enhance customer experience, while maintaining human expertise in planning and booking phases for a personalized approach.

🍺 Toschi Vignola, an Italian company with 80 years of expertise, launched its Black Garlic Syrup at ShowRUM, Bologna. The syrup, featuring a 2.1% pure black garlic content, introduces unique flavors for bartenders. The launch accompanies the 10th ShowRUM event at Spazio DumBO, showcasing innovative cocktails. An exclusive preview occurred on September 20 at Scuro Cocktail Bar, led by Beniamino Cirillo. Toschi aims to merge tradition and innovation in mixology through this product.

🚀 Emirates has launched a new Crew Training Centre in Dubai, increasing its capacity by 54% with 45,000 training hours. The 5,880 sq. meter facility houses six state-of-the-art flight simulators for Airbus A350 and future Boeing 777X training. Operations commenced with two simulators, and four more will follow. The center also features a 3D printing system for producing spare parts, aligning with Emirates' strategic growth in pilot training.

🍫 Tredicesima edizione di Panettone Day: conclusa il 15 settembre presso la sede di HIFOOD. Oltre 100 panettoni valutati da una giuria di 24 esperti. Vincitori: Arianna Verucci, Antonio Giannotti, Diego Malafonte, Andrea Songia, e menzione speciale Gianluca Prete. Dal 1 al 26 ottobre, Milano ospita un Temporary Store con 26 panettoni selezionati, offrendo degustazioni ed eventi serali. Partners: Braims, Novacart, La Preferita, Waldkorn, Arte Frutta, Callebaut.