Blog

📒 BWH Hotels Italia & Malta and the Hospitality Innovation Academy (HIA) announce a partnership for hospitality training. The academy, founded by Giancarlo Carniani, offers a 2-year program in Italy at the WorldHotels Crafted Mulino in Florence followed by a third year in Montreux, Switzerland. Starting in October and ending in March, students undergo curricular internships from April to September with HIA's partner companies. Graduates can pursue the Term 4 at HIM Hotel Institute Montreux to earn a Swiss Higher Diploma. This partnership also provides targeted training modules for new hires, BWH hotel staff, and specific groups, such as Next Generation, General Managers, and Executive Staff. Sara Digiesi, CEO of BWH Hotels Italia & Malta, emphasizes the strategic importance of continuous, innovative training for both new and existing personnel.

🏦 Raffles Hotels & Resorts to open a new hotel in Tokyo by 2028. Located in Hamamatsucho district as part of Tokyo’s World Trade Center redevelopment, the establishment will feature 46 floors with 130 rooms, including 27 suites. Amenities include a fitness center, spa, swimming pool, six dining spaces, and over 3,700 square meters of meeting and event areas.

🏊 Sports centers and pools face strong competition and evolving demands from discerning customers. To stay competitive and profitable, they must adopt targeted strategies to increase revenue and customer loyalty. To achieve this, regular equipment maintenance, modernized facilities, digital marketing strategies, efficient management software, understanding customer and staff needs, personalized loyalty programs, and diversified service offerings are crucial. These measures not only increase revenue but also ensure user satisfaction and promote the facility’s reputation.