Il futuro delle prenotazioni alberghiere
💹 Skift Research, in September 2024, predicts direct digital channels will overtake OTAs by 2030, with direct bookings increasing from 25% in 2024 to 42% in 2030. Max Starkov highlights systemic issues, noting hotels invest only 2.6% of room revenue in technology and less than 2.5% in marketing, compared to OTAs' 15% in technology and up to 54% in marketing. Strategies suggested include boosting technology investment, enhancing marketing, and training staff in digital skills for hotels to compete effectively and increase direct bookings.
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