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  • 4 min

Gestionali alberghieri: le terminologie che ogni albergatore dovrebbe conoscere

🏨 Hotel management technologies such as PMS, CRM, RMS, CRS, OTA, and BI have become essential for optimizing operations, improving guest experiences, and increasing revenue. PMS automates daily tasks and centralizes bookings, while CRS manages reservations across various channels to prevent overbooking. Modern RMS uses AI to predict demand and adjust prices. CRM enhances customer relationships by personalizing experiences. BI analyzes operational data for strategic decisions. These systems improve efficiency, reduce errors, and increase profitability, making them crucial for competitive hotel management.
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  • 2 min

A Bergamo la 13esima struttura italiana di Radisson: 107 camere nel distretto ChorusLife

🏨 Radisson Hotel expands its Italian presence with the 13th establishment, the Radisson Blu Hotel, Bergamo ChorusLife, located in Bergamo's ChorusLife Smart District, minutes from the historic city center. It boasts 107 rooms and suites, a Rooftop Restaurant with 360-degree panoramic views, and a Lounge Bar featuring an outdoor terrace. Business guests have access to 373 square meters of state-of-the-art meeting and event space across seven areas, complete with modern audiovisual technology and eco-friendly services. Global President Chema Basterrechea celebrates the milestone, while General Manager Michael Redolfi highlights the blend of modern comfort and personalized service for a memorable guest experience.
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  • 2 min

Lagorio, easyJet: ‘Per il bt Linate e Fiumicino sono gli hub più strategici’

📍 easyJet leverages trade communication, digital campaigns, and competitive pricing to promote new "remedies" routes from Milan Linate, where business segment accounts for 30% of sales, and Rome Fiumicino. Lorenzo Lagorio, the country manager for easyJet in Italy, highlights the strategic importance of flights from both hubs to Frankfurt and Brussels, offering competitive prices against legacy carriers. By 2025, easyJet plans to offer 20 million seats in Italy, focusing on bleisure opportunities and expanding to medium-long haul destinations, including Egypt, Morocco, Israel, and Jordan. Their sustainable flight operations include the use of SAF fuels, new Airbus Neo aircraft, and AI-driven route optimization and customer care acceleration.
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  • 2 min

Tra fusioni e acquisizioni: la rivoluzione del travel

🏖️ Welcome Travel merged with Geo in 2021, Robintur joined Gattinoni in 2022, reshaping the Italian travel market. Chinasia was acquired by Idee per Viaggiare, Kel 12 gained I Viaggi di Maurizio Levi and Tucano, Shiruq was integrated into Mappamondo, all in 2023. Ruta40 formed Blufennec through acquisitions including CarréBlu, Gabbiano Livingston, and Upperail. MSC acquired a 50% stake in Italo in April 2024, after announcing the deal in October 2023, and showed interest in Alpitour. LMDV Hospitality Group took 100% of Twiga, merging Triple Sea Food with Majestas Group's Twiga.
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  • 1 min

City Break e turismo di lusso: il piano di Roma per il turismo

🏙 Rome's "City Tourism Promotion Plan for 2025 and 2026," approved by the city council, aims to enhance its image as an ideal destination for city breaks and boost the luxury segment. Rome led Italy in the MICE segment in 2023, hosting 119 congresses and ranking 7th worldwide. The plan also aspires to position Rome as a lifestyle, highlighting fashion, sports, and major events.
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  • 1 min

Iata Safety report, il rischio in volo rimane basso

📍 In 2024, IATA reported a 1.13 incident rate per million flights, higher than 2023 (1.09) but better than the five-year average (1.25). There were 7 fatal accidents among 40.6 million flights in 2024, compared to just 1 in 2023. Europe experienced 9 incidents, slightly increasing from 0.95 in 2023. North America improved, with 12 incidents down from a rate of 1.53 to 1.20 per million. The Middle East and North Africa had 2 incidents, with a rate of 1.08, better than 2023's 1.12 and the five-year average.
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  • 2 min

Boscolo spinge sulla Cina: le nuove proposte

🌍 Boscolo, focusing on China, extends its travel program with tours ranging from 12 to 15 days, including traditional destinations like Beijing, Xi'an, and Shanghai. Domenico Cocozza, the destination manager, highlights the inclusion of unique Chinese locations and activities. The "Ancient China and the Land of the Pandas" tour features a 12-day trip with visits to the Chengdu Research Base of Giant Panda Breeding and the Giant Buddha of Leshan. "China: Sublime Enchantment" offers a 12-day journey with terraced rice fields of Longji and a cruise on the Li River. The "China: Celestial Empire" tour explores 'water towns' near Shanghai and the city of Pingyao. "China at its Best" is a revamped 14-day itinerary with an overnight stay at a hotel near the Great Wall. "Fantastic China: From Metropolises to Flying Mountains" is a new 12-day tour including Zhangjiajie Park, which inspired the film Avatar. Lastly, the exclusive online 15-day "Grand Tour of China" combines highlights from other tours, such as Chengdu pandas, the Giant Buddha of Leshan, Longji rice terraces, and the Li River cruise.
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  • 2 min

Dojo: “Con il cloud aiutiamo gli hotel con i pagamenti”

💳 Antonio Di Berardino, country manager of Dojo in Italy, aims to speed up payment times and simplify daily operations for those in the experience economy. Dojo, a UK-originated Paymentsense brand, serves the hospitality and restaurant sectors with innovative, multi-cloud payment solutions. As of 2024, Dojo boasts 150,000 customers across Italy, the UK, Ireland, and Spain with an annual transaction volume of €43 billion. Their cloud-based system is adaptable, featuring 4G and Wi-Fi connectivity, pre-configured terminals, and a multilingual call center that resolves 90% of issues within 16 seconds. After establishing a European legal headquarters in Ireland, Dojo expanded to Spain in May 2024 and Italy in October. The Italian team has a Milanese HQ, 14 staff members, and a 40-person sales force. Dojo has recently entered the rent-a-car sector and is exploring new markets.
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  • 1 min

Expedia Taap incontra gli agenti al Baglioni hotel Regina di Roma

🏢 Expedia Taap met with Italian travel agencies at Baglioni hotel Regina in Rome. The event included a presentation highlighting Expedia Taap's program strengths and the extensive Expedia catalog, which features over 3 million properties maintained by more than 2,000 global specialists. The objective is to replicate this successful event at different locations.
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