Posts by author

Tony Loeb

9104 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
Leggere l'articolo
  • 1 min

Opportunità e rischi dell’IA: un vademecum per le aziende

📈 Antonio Barreca, Vice President of Turismi.ai, addressed the inevitable integration and revolution of professions due to artificial intelligence (AI) at the TTG event in Rimini. Giulio Contini, Director General of the Italian School of Hospitality, and Sara Digesi, CEO of BWH Hotel Italia & Malta, discussed how AI can enhance guest experiences by accurately determining customer preferences and authentic reviews. Massimiliano Schiavon, President of Its Academy Turismo Veneto, believes AI, combined with Italian creativity, can bridge productivity gaps for SMEs. Mirko Lalli, CEO of The Data Appeal Company, emphasized the rapid pace of change in digital marketing, urging immediacy in experimentation and content management for AI training.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 2 min

Bulgarella: i progetti italiani fra commerciale e leisure

🏡 Bulgarella Group's expansion continues with the opening of a 4-star commercial "green" hotel in Palermo and the Marinella colony in Sarzana, both in 2025. Additionally, they are working on two hotels in Viareggio. Currently, Bulgarella has 30 properties across 5 Italian regions. Ray Lo Faso, the group's General Manager, stated they are focused on Rome and Milan but have no plans for international expansion. The group aims to cater to up-level clients seeking experiential holidays, as seen in the case of Room of Andrea in Trapani, located in the historical Palazzo Platamone. Challenges for expansion include lack of investments and accessibility in "minor Italy," with seaside tourism notably suffering due to high flight prices and tourist taxes.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 2 min

Mercati esteri ai raggi X, l’indagine del PoliMi

🗺 Americans and Swiss are among the top spenders on Italian vacations, as revealed at the TTG Travel Experience by the Politecnico di Milano's Travel Innovation Observatory. In 2023, 52% of Italians took only one holiday, a jump from 36% in 2022, with 75% opting to stay within the country—second only to the 87% of Americans vacationing domestically. Americans spend the most in Italy, averaging €222.9 per day, while motivations for travel vary, with 40% of Italians relaxing, Americans seeking fun and adventure, and Germans and Swiss valuing shopping and sports. Solo travel is more common in the US at 18%, compared to 13% for Swiss and 12% for Germans. Payment in installments is favored by 42% of American travelers, 32% of Swiss, 19% of Germans, and 12% of Italians. Swiss lead in travel insurance uptake at 48%, followed by 47% of Americans, 32% of Germans, and 24% of Italians.
Leggere l'articolo
Condividi
Leggere l'articolo
  • 1 min

PoliMi: “Italiani penalizzati dai prezzi al rialzo”

📖 Eleonora Lorenzini from the Politecnico di Milano reports increased tourism market growth with variable speeds across sectors. The hospitality industry faces significant price hikes affecting domestic vacation duration. E-commerce, representing 56% of the overall value, grows less than before while transportation e-commerce accounts for about 70%. Over 50% of Italian travelers now choose flexible rates, and payment installment options are a vital factor in travel service selection.
Leggere l'articolo
Condividi