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Tony Loeb

9105 posts
Tony Loeb est un entrepreneur de la hotel tech qui compte plus de vingt ans d'expérience dans l'industrie hôtelière. Webmaster à ses débuts, il est devenu directeur technique et a piloté une équipe d'une trentaine de personnes dédiée à la création de sites, au SEO et au SEA pour les hôtels. Il a ensuite accompagné des hôtels de luxe et des chaînes à l'international, avant de cofonder un CRM et une solution d'email marketing dédiés à l'hôtellerie, utilisés par des milliers d'hôtels indépendants dans le monde. Aujourd'hui, il est co-fondateur de 10 Minutes (10 minutes pour un hôtelier), le média de référence de l'hôtellerie européenne, qui réunit newsletter, podcasts et vidéos pour atteindre plus de 350 000 décideurs hôteliers. Il y anime les podcasts « 10 min pour un hôtelier » et « Inno'Tourism ». Il est également co-fondateur de Pragmatik, une agence marketing qui aide les entreprises de la hotel tech à transformer des contenus clairs, sans blabla, en leads qualifiés. Pragmatique par nature, Tony décrypte ce qui compte en marketing hôtelier, distribution, expérience client et technologie pour aider les hôteliers à décider mieux et plus vite. Basé en région parisienne.
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  • 2 min

Madrid nuova capitale del turismo internazionale

🏖️ Madrid received 11.2 million visitors in 2024, with 56% being international. The city aims to increase international arrivals to 60% in 2025. Last year's visitor expenditure reached €16.14 billion, with a targeted increase to €17 billion. Tourist counts grew by 5.5% and overnight stays by 4.7%, exceeding 23 million. Notably, visitors from the U.S., Italy, France, U.K., Mexico, Germany, and Portugal led, with Chinese tourists surging by 78.77%. Madrid's 2025 strategic focus includes off-season, decentralization, tourism innovation, and experiential tourism, under the '365 Days of Madrid' initiative. The 'Madrid re-imagined' project will create a digital ecosystem to personalize visitor experiences using AI.
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  • 2 min

Star Clippers in rotta dal Mediterraneo ai Caraibi

🏖️ Star Clippers is set for summer in the Mediterranean and offers early booking for the Caribbean and Costa Rica for winter 2025-2026. The four-masted Star Clipper will depart from the new home port of Grenada in January 2026, with new 10 and 11-night itineraries including destinations like Charlottesville (Tobago), Castara Bay (Tobago), and others. The summer 2026 catalog features new Mediterranean stops in Italy's Marche, Puglia, and Calabria, plus new ports like Sebenico (Croatia) and in Greece. Long-haul bookings are growing, especially with early booking discounts of up to 20% for reservations made by April 30, 2025. Barbados will see 16 departures between December 2025 and March 2026.
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  • 1 min

Pos senza costi, wamo e Adyen a supporto di hotel e agenzie

💳 Wamo and Adyen have teamed up to offer hotels and travel agencies a free POS with no transaction fees, starting in the Italian market, with plans to expand to other markets. Wamo allows business owners to manage staff expenses, internal payments, and foreign exchange services on one platform, along with Visa debit card usage for company expenses and 1% cashback on those transactions. The wamo terminal is already compliant with the latest Budget Law, mandating integration between electronic payment systems and cash registers by January 1, 2026.
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Air Europa, Hands In per frazionare il pagamento dei biglietti

💳 Air Europa has introduced a new technology called Hands In, enabling customers to split the cost of online ticket payments among multiple travelers or different credit cards for flexibility and convenience. The Group Payments system allows users to share transaction costs, with personalized amounts per participant and payment link generation. Multi Card Payments feature supports the use of multiple credit cards, assisting in transactions refused due to insufficient funds. Yago Casasnovas, Air Europa's payment, fraud prevention, and distribution manager, emphasizes customer-centric solutions, aiming to reduce barriers to flying by simplifying shared costs and payment processes. Future plans include adding more payment options such as PayPal.
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Uk, è polemica sull’aumento del costo dell’Eta

🚩 In the United Kingdom, a proposed 60% hike in the cost of the Electronic Travel Authorization (ETA) by the Home Office has sparked conflict with the travel industry. The ETA fee, newly implemented for non-EU countries and mandatory for European travelers from April, is set to rise from £10 to £16 (~€18). Willie Walsh, IATA's Director-General, labeled the increase as "astonishing" and a self-inflicted hit to the UK's tourism competitiveness, especially with the upcoming increase in Air Passenger Duty in April. Advantage Travel Partnership's CEO, Julia Lo Bue-Said, voiced disappointment, stressing the importance of a strong incoming sector for outbound success.
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Burgio: “La leva del prezzo contro l’overtourism”

🏖 Gabriele Burgio, CEO of Alpitour World, warns of Italy's unchecked tourist influx potentially distorting city identities. He opposes limiting visitor numbers or raising prices as it would make cities like Venice or Florence exclusive to wealthy tourists. Burgio suggests better scheduling like France's staggered school holidays and using price as a lever to encourage off-season travel, aided by technology.
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Tassa di soggiorno Le entrate superano il miliardo di euro

💰 In 2024, Italian municipalities collected over €1 billion from the tourist tax for the first time, a 27% increase from 2023. The National Observatory Jfc predicts a 17% growth in 2025, expecting revenues to reach €1.18 billion. Rome alone contributed nearly €287 million, followed by Milan and Florence with about €7 million each, and Venice with €4 million. Rimini topped beach destinations with €14 million. The year-end holidays brought in €53 million, with New Year's Eve generating €6.8 million.
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  • 2 min

Burgio, Alpitour: “In Italia la domanda cresce, ora il problema è l’offerta”

💰 Alpitour World closed 2024 with a consolidated turnover of nearly €2.1 billion, marking a 7% increase from 2023, and transported 2.3 million passengers with Neos, including 206,000 foreign tourists to Italy, reaching a total of one million customers. Despite a challenging start with booking collapses in Egypt due to the Israel-Hamas conflict, the summer saw a significant recovery. Prospects for increased demand are high, but there are concerns about whether the supply, including airports, planes, and railways, can keep up. Neos plans to expand its fleet from 16 to 19 aircraft, with the 17th expected in April. The demand for luxury hotels continues to grow, with a 35% increase in Italy, although supply still falls short of demand, as seen by the 73% occupancy rate of Alpitour's eight five-star VRetreats hotels, aiming to expand to 10. U.S. funds represent 80% of the total invested in Italian hotels last year, driving up property prices.
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Nel 2024 record di posti aerei, ma meno voli

📍 In 2024, Cirium records a record number of airplane seats offered at nearly 6 billion (5.85 billion), a 6% increase from 2023 and 2% more than the 2019 record of 5.75 billion. However, the number of flights dropped by 5% to 36.4 million compared to pre-pandemic figures, with U.S. carriers dominating the top four spots—American Airlines leads, followed by Delta, United, and Southwest Airlines. Ryanair takes an unexpected fifth place. Asia has the busiest air routes, with the Seoul-Gimpo-Jeju route offering over 15 million seats annually.
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