Workforce shortage e intelligenza artificiale: la pressione strutturale che sta cambiando l’ospitalità
📈 84% of European hospitality operators remain optimistic, with 79% planning increased investments over the next five years, despite workforce shortages. Deloitte's survey highlights labor scarcity as a risk for 83% of executives. Only 47% foresee profitability growth due to labor issues. AI adoption has risen, with smart automation at 71% and data analytics at 74% to counteract staffing challenges. The AI implementation aims to fill gaps rather than replace excess labor.
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