Le tecnologie emergenti nell’Hotellerie: i trend da monitorare nel 2025
🏨 By 2025, the hospitality industry will see AI-based CRM systems enhance guest experience through personalized service recommendations and efficient booking management. Chatbots and virtual assistants will improve customer service, while automated check-ins and IoT sensors will boost operational efficiency and sustainability with eco-friendly solutions like LED lighting. Blockchain technology will ensure secure transactions, emphasizing the importance of data privacy. These innovations will be critical for hotels to stay competitive and meet evolving consumer demands.
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