Gestione alberghiera

🏨 The Portuguese airports saw a 5.1% increase to 26.17 million passengers from January to May compared to the same period in 2023. Lisbon's Humberto Delgado Airport led with a 5.6% rise, handling 13.6 million passengers, 56.6% of the country's total traffic growth. Porto's Sá Carneiro Airport grew by 316,000 passengers (5.6%), representing 24.7% of the national increase, reaching 5.97 million travelers. Faro contributed with a 2.6% increase, adding 81,000 passengers, totaling 3.15 million, and accounting for 6.4% of the total growth.

📚 BWH Hotels Italia & Malta partners with Hospitality Innovation Academy to launch Italy's first hotel-based Hotel Academy. The partnership aims to enhance training within the hotel group, including Worldhotels, Best Western, and SureStay Hotels. The Academy offers a two-year program in Italy at the Student Campus of the WorldHotels Crafted Mulino di Firenze, followed by a final year in Montreux, Switzerland. Training programs cater to new staff, existing BWH hotel staff, and specific groups such as next-generation managers and senior staff. CEO Sara Digiesi emphasizes the importance of staff training for hospitality excellence and future readiness.

✈ Ryanair has reached 25 million passengers at Cagliari Airport since the start of operations. This summer, they will operate over 400 weekly flights to 38 destinations, including Bologna, Goteborg, Krakow, Rome, Milan, and Porto. Country Manager Mauro Bolla suggests eliminating the municipal surcharge, as done in Calabria, to potentially add another 2 million seats annually in Sardinia. Sogaer CEO Fabio Mereu marks 17 years of partnership with Ryanair as the airport's leading airline.

🏠 Milan's leisure tourism accounts for 65% of total visits, overtaking business tourism according to Martina Riva, the city's tourism official. The city recently added 10 new air routes, including to Asian and American destinations. In 2024, Milan will host two congresses with over 20,000 participants each, alongside an increasing number of major global sports events.

📍 Boscolo Tours expands Asian travel offerings with a 12-day itinerary "Il fascino della Thailandia" featuring 6 departure dates between October and February, including Christmas and New Year's. Additional Asian destinations include a 13-day "Vietnam insolito" trip from September 2024 to April 2025, a 13-day "Yunnan: a Sud delle nuvole" China tour from late October 2024 to February 2025, and Japan autumn tours of 9 and 12 days. Uzbekistan itineraries offer 4 November dates for an 8-day trip and multiple dates until the end of October for a 9-day tour.

🏖️ Falk Tours opened an office in Palermo, branded as Falk Tours Italy South, headed by Nino and Franco Caronia of Norma Vacanze. CEO Giovanni Cocco aims to position Falk Tours as a leading European destination management company, expanding into the Mediterranean and Eastern Europe. Falk Tours Croatia is now in Zadar, managed with Boris Zgomba (CEO of Uniline). Falk Tours Poland has been established in Kolberg with Robert Zug. Falk Tours & Partner srl, based in Varna, Northern Italy, continues under the management of Andreas Arquin and Giovanni Cocco. Erich and Andreas Falkensteiner lead the board of Falk Tours AG, headquartered in Zurich, Switzerland.

💥 Multiple acts of vandalism targeted three out of four high-speed train lines in Paris, disrupting connections to the Atlantic, North, and East, right before the Olympic Games opening ceremony. Sabotages occurred overnight, with the earliest reported at 5:15 AM between Lille and Paris. SNCF advises against traveling to stations and offers ticket exchanges and refunds. Paris expects 100,000 international passengers from July 24-27, a 33% increase over 2023. The disruptions may negatively impact revenues by €160-180 million.

🗺 In Santorini, Greece, tourist arrivals have doubled in 12 years, reaching 3.4 million in 2023, up from 1.7 million in 2012. Mayor Nikos Zorzos warns of over-tourism with the island's 15,500 population overwhelmed. Greece saw a record 32.7 million visitors last year. A daily cap of 8,000 cruise ship passengers is set to start next year. In 2023, 800 cruise ships brought nearly 1.3 million passengers to Santorini. Mayor suggests halting the addition of new accommodation.

📌 Millennials and Gen Z travelers demand seamless experiences integrating technology and personalization in hotels. Online check-ins, remote access, and secure online payments are key to satisfying tech-savvy guests. Chekin offers automated guest registration and data submission, enhancing security and legal compliance. Personalized communication and upselling experiences using data and CRM systems improve guest satisfaction and loyalty. Investing in contactless technologies and customized experiences positions hotels as innovative, guest-focused leaders, essential for staying competitive in the evolving hospitality market.

🏡 Augustus Hotel & Resort introduces Villa Ala project, opening two new luxury residences, Villa Ala Anita and Villa Ala Bianca, in the Tuscan Riviera. Managed by Discreet Architecture and interiorly designed by De.Tales, the villas reflect a modernized Liberty-Déco style and offer privacy, five-star services, two floors, a kitchenette, three refined bedrooms, a patio, and a private garden with a luxurious bathtub. The design features terrazzo floors with delicate nuances and custom furniture pieces.