Sita Ricerca: si preferiscono gli hotel a 4 e 5 stelle ai B&B
🏠 Travelers with a family income over €75,000, aged 18-65, are altering accommodation preferences, favoring high-end facilities, with 3-star hotels losing ground and bed & breakfasts giving way to 4 and 5-star accommodations due to uneven quality levels. Italy remains the top destination with a preference for coastal areas, and 25% of the sample favor itinerary travel. There's a 40% shift in accommodation choices compared to 2-3 years back for enhanced comfort, budget changes, or different needs. Bed & breakfasts have halted evolution since 2022, with a 3% decrease in registered facilities totaling 33,400. Affluent clients (44%) tend to self-organize on platforms like Booking.com, yet 50% of them reserve directly or communicate with the property after visiting OTA sites. In dissatisfaction, 60% experienced it mainly with 3-star hotels, B&Bs, and vacation homes due to inconsistent service, while vacation villages maintain high standardization. Luxury clients expect mobility services, beauty centers, and information points within 5-star facilities, areas where Italy could improve.
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