Andreina Mason

🍴 Holiday peak times in restaurants demand effective digital booking systems to prevent overbooking and ensure smooth operations. Offering three tailored menu options—standard, premium, and gourmet—caters to diverse dietary needs. Marketing efforts should initiate a month prior, using social media and newsletters. Personalized touches, such as elegant menus and theme nights, enhance guest experience. Post-event, sending thank-you messages and promotions fosters client loyalty.

🍳 In 2024, 80% of restaurants and 70% of bars struggled to find staff. Issues include lack of qualified personnel, sector's lesser appeal leading to high turnover, demanding work conditions with night and holiday shifts, few career growth opportunities, and changed worker expectations post-pandemic. Solutions involve flexible work opportunities, digital platforms for efficient staff recruitment and management, optimized shift planning, and automated systems for repetitive tasks, helping restaurateurs balance operational efficiency and service quality.